In addition to other activitites, made the following sales calls/activities in my Enterprise List:
- Reviewed 20 Decision Makers.
- Reached out to 17 (sent 5 emails, made 15 calls (a few I both emailed and called)).
- Reached 4.
- 1 Meeting, 1 Referral, 1 Passive referral, 1 No: 1 was not interested, 1 gave me the name of the Exec who makes those decisions, 1 referred me to their procurement department, 1 said to set up a meeting in November. Nobody was rude, 2 of the 4 were friendly and informative.
Am sales calling this morning. As sometimes happens (especially after a weekend of social commitments, which this weekend was), after a few calls I started hoping people *didn’t* answer the phone, which is not a good thing to wish in sales. Sometimes when I feel this way, making a few more calls gets me over the peak and I get my drive back, and sometimes it indicates I don’t have “it” at the moment (i.e. I’ve temporarily lost the edge) and it’s better to do something else for a little while. OVercoming this feeling and which approach to take isn’t a science – I kind of have to feel out my mood a little bit and see which way I go. Right now, I thikn I need to take a little break from the calling and hit it again in 15-20 minutes.
There is a glass manufacturer who I’ve called into a few times, and the receptionist who answers the phone is a crack up. She sighs with annoyance when I ask to be transferred to a person, and the one time I didn’t hear what she said the exasperation in her voice was palpable. First, why the heck is she so rude on the phone — I’ve been a receptionist before and part of the the job is to answer phones. It is like a car mechanic getting annoyed if someone brings a car into the shop. 🙂 Second, why the heck is her employer putting her on the phones? She isn’t exactly making me want to buy my glass from her company 🙂 True, I am a Sales Guy by day, but then again, I am (at least I am rumored to be) a human being after my work day is done. Third, why would anyone want to be rude to people? Isn’t it easier to be nice and cheerful? It is exhausting being rude, in my book. Still, she does crack me up – I chuckle every time I have to give her company a call. And I feel sorry for her – it must be hard to go through life feeling annoyed all the time.