A viral video shows police forcibly removing a doctor from an airplane who was involuntarily bumped due to overbooking and refused to leave because he had to work the next day. It was disturbing to watch him get literally dragged off the plane. So much for customer service. The CEO made it worse by sending out a passive aggressive email that more-or-less dissed the passenger for refusing to give up his seat. It doesn’t bode well for United Airlines and the CEO that they can’t think of a single way to a) not overbook the tickets and b) lure a single person off the plane with some sugar. Offer first class for a year, 8 all-expense paid tickets, a free vacation for a week, and to fly the bumped person on the corporate jet – then see what happens. P reasonably, I wouldn’t get off the plane for an 800 voucher either – I wouldn’t trust United to deliver in that there would be some fine print.
Or appeal to common decency: “Hey a doctor up here is worried about his patients tomorrow – is there anyone here who will give up his seat for the doctor? We can’t leave until someone is able to do that for us and him.”
The CEO should be demoted for lack of leadership.
Wife M and I were in a Hitchcock mood so watched one we had not seen before: Notorious. Ingrid Bergman is the bitter daughter of a German traitor recruited by Cary Grant to fly into Brazil and catch additional Nazis who were living in Brazil. Notes:
I love both of these performers. Cary Grant and Ingrid Bergman are great as always.
I loved how Grant was upside down when she opened her eyes that first morning: her world has turned upside down.
Even in a 1946 black and white, the shots of Rio are splendid.
I love Grant’s response to her accusing him of his being afraid he’ll fall in love with her: “That wouldn’t be hard.” He learns she must contact her father’s friend Sebastian, land him, serve as a spy and report back. Grant forgets the wine on the table: his love is wrapped away. Later, the chicken, which had been on fire before (like their budding love), is cold now.
Classic Hitchcock with the suspense. It is nervewracking the risk she is putting herself under with the wine cellar. She is also playing him as a fool, although he is clearly a keen observer. Then later, when she has the headaches we suspect why, and are left to fret… And we *know* if she gets to the bedroom she will likely die! Then Sebastian’s risk of being betrayed adds a wonderful twist!
What I love most about Hitchcock, was his endless and exhaustive attention to symbolic detail. One of my favorite books about movies is The Art of Hitchcock, whch uncovers a lot of these.