Starting to feel a little better over the weekend

I’ve been really tired and sore the past few weeks but this weekend I started to feel a little better.  I think we were on vacation a few weeks ago and I overdid the hiking (hiked 20 miles one day, more than I intended, and hiked/biked every other day for several hours each day) then ended my vacation two days early to fly out to client meetings and which required me to get by 3 days in a row with less than 5 hours of sleep (not good when I have chronic illness).  Then on top of that, Wife M was prepping for the MCAT and I think it was a heavy stress hanging in the house for several weeks.  At any rate, her test is done, I got an extra day of rest, I even took a couple of naps between social events on Sunday, and I just starting to feel a little less achy and a little less exhausted.  In a word, phew.  It is truly awful feeling exhausted.

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Starting to feel a little better over the weekend

Funny how I’ve changed on my approach to CRM the past few years

Time was, I more or less refused to put my activity into CRM, as mandated by most Sales Organizations.  I figured I was measured by quota, and if I hit quota they’d keep me regardless if I updated CRM and if I didn’t hit quota they’d fire me anyway, so screw them – if they wanted me to update CRM they could get ride of my quota.  But the past few years I worked as a manager where CRM was watched soooo closely and it was so chaotic that (to make a long story short) you had to use CRM.  So I;ve gotten int he habit of it and am one of the most ardent documentary in CRM now.  I still dont think it’s a great tool as compared to effort vs. reward, but when in Rome…

Funny how I’ve changed on my approach to CRM the past few years

When a VP is fired

My boss’s boss was likely let go today – we received a sudden announcement that he was gone.  Everyone on the team is shaken.  What does this mean for them?  It is like someone died.  FOr me, i like and trust my boss, so am staying the course.  I will work my plan as approved, check in with him and trust his guidance/feedback.  This is why it is so important to have a trustworthy boss – 3 years ago when I did not trust my boss and we went through this, I couldn’t just trust him and keep my head down.

When a VP is fired

Funny to hear on training the manager take over the conversation

We are on a training call where the Product Manager for a product was presenting to the sales team but was talking a little slowly, so the very impatient VP gradually then blatantly took over the presentation.  It was funny to hear.  But at the same time, this is bad to do as a leader IMHO – the message he sent to his product manager was that he (the PM) should rely on the VP and/or the VP will not have his back or allow him to falter.

Funny to hear on training the manager take over the conversation

It is a shame and waste of productivity and quality that most Corporate Managers don’t know how to teach, i.e. The science of teaching…

Whether it is a new strategy, new product or whatever, teaching is really important in Corporate AMerica.  But so few corporations are good at actual teaching.  They barf up information in an hour or a day, then expect us to learn it on our own.  There is no reinforcement, check for understanding, etc.  When I taught, I gave what I needed to teach in 10 minutes, spent a period of time reinforcing it, then continued to loop back to it.  This never happens in Corporate America.  How much productivity is lost by this?

It is a shame and waste of productivity and quality that most Corporate Managers don’t know how to teach, i.e. The science of teaching…

The truly special sales people and recruiters don’t hide

One thing I’ve noticed about most (not all) Headhunters, Recruiters and Sales People is that when the going gets tough, they run and hide.  I’ve always been a communicator with clients – good news, bad news, whatever, I always stay in touch and am transparent since it builds trust and also shows I am not going away :).  I think that is why ultimately I get so many reference clients and grow small clients to large ones, because I noticed that when I managed Sales People that they tended to ignore clients when the news was bad – I always had to watch for that.  Now that I am working with headhunters and recruiters, when they don’t want to tell me that I am not a final candidate, they simply stop responding; the truly great headhunters and recruiters are transparent (“the manager wants someone who is already selling into Boeing” or something like that).  A pet peeve of mine is when someone takes your time with a meeting or conversation, then doesn’t respond in the follow up.  It is really frustrating when a recruiter isn’t professional enough to deliver unpleasant news and instead hides since it means I have to take more of my time tracking them down on top of the time they took to talk in the first place. 

The truly special sales people and recruiters don’t hide