Funny how I’ve changed on my approach to CRM the past few years

Time was, I more or less refused to put my activity into CRM, as mandated by most Sales Organizations.  I figured I was measured by quota, and if I hit quota they’d keep me regardless if I updated CRM and if I didn’t hit quota they’d fire me anyway, so screw them – if they wanted me to update CRM they could get ride of my quota.  But the past few years I worked as a manager where CRM was watched soooo closely and it was so chaotic that (to make a long story short) you had to use CRM.  So I;ve gotten int he habit of it and am one of the most ardent documentary in CRM now.  I still dont think it’s a great tool as compared to effort vs. reward, but when in Rome…

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Funny how I’ve changed on my approach to CRM the past few years

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